At Maria Botanicals, we respect the privacy of our customers and are committed to protecting the personal information shared with us through our website, contact forms, order pages, customer support channels, and other communication methods. When you visit our website, place an order, create an inquiry, subscribe to updates, fill out a form, participate in promotions, or communicate with our team, we may collect certain information such as your full name, email address, phone number, shipping address, billing details, order history, product preferences, customer support messages, and website usage information. This information is collected only for legitimate business purposes, including processing orders, confirming purchases, arranging deliveries, responding to customer questions, handling complaints, improving our products, improving website performance, providing customer support, sending order updates, and sharing important brand or service-related communications.
Maria Botanicals does not sell, rent, trade, or misuse your personal information for unrelated third-party marketing. However, in order to complete your order and operate our website effectively, we may share limited necessary information with trusted service providers such as courier companies, payment processors, hosting providers, website developers, analytics platforms, email service providers, and technical support partners. These parties are expected to handle customer information responsibly and use it only for the purpose for which it is shared. We take reasonable administrative, technical, and organizational steps to protect personal data from unauthorized access, loss, misuse, alteration, disclosure, or destruction, but customers should understand that no online platform, website, payment method, or digital storage system can be guaranteed to be completely secure. Our website may use cookies, tracking pixels, analytics tools, and similar technologies to improve browsing experience, remember preferences, understand customer behavior, analyze website traffic, improve marketing performance, and make our services more useful. Customers may choose to disable cookies through browser settings, but doing so may affect certain website features or functionality.
Maria Botanicals may also use your contact information to send order confirmations, delivery updates, customer service responses, promotional messages, product announcements, or important policy updates, where allowed by law and customer consent. You may request correction, update, or removal of your personal information by contacting our support team, subject to legal, operational, and record-keeping requirements. We may retain certain order and transaction information for business, tax, legal, security, and customer service purposes. This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, website practices, or business operations. Any updated version will be posted on our website and will become effective immediately upon publication. By using the Maria Botanicals website and sharing your information with us, you agree to the collection, use, storage, and handling of your personal information as described in this Privacy Policy.
